Custom Wooden & Eco-Friendly Pens

If you wish to return your items please do so within 14 days of receiving your order.

If your order consists of multiple items the 14-day return period runs from when you received the last batch of goods.

All items must be returned in their original packaging and in a re-saleable condition.

Goods that are not faulty will be returned at your cost.

Printed stock is non-returnable as they are considered personalized goods and can’t be re-sold to anyone else.

If your order has been damaged in transit please inform us within 48 hours of delivery.

For any orders deemed to be faulty please inform us within 7 days of receiving the items.

All refunds will be made within 30 days of us receiving and checking the returned goods.

If the products are deemed damaged or unsaleable then the goods will be returned and no refund will be given.

All printed stock is non-returnable due to the bespoke nature of the print as they are considered personalized goods and can’t be resold.

If there is a print error deemed to be our fault we will offer to re-print the products or provide a refund.

Please note that we will require photos of the items for us to assess before you return them to us and any liability is agreed.

All shipping times are dependent on final print approval.

Final print approval is based on your print method, shipping location, shipping method and requirements.

Standard production for domestic orders varies between 5-15 working days plus shipping.

For rush service options, current lead times and international shipments please contact us for more information.

Everything Branded is a global distributor. We have offices in North America, our headquarters are based in the UK, and we have a network of factories both domestically and internationally to service our clients on a global scale. 

Payments will be made in full within 30 days of receiving an invoice unless agreed on special settlement terms in writing.

For new accounts on all orders, full payment is required on order placement.

Credit is available subject to three positive payments on a Pro-Forma basis, alongside satisfactory credit checks.

We offer free samples on a great range of products on our site, however, we do ask that you cover the delivery charge.

At EverythingBranded, we make a real effort to make sure that you're getting the best value for your promotional products, including branded mugs. However, as there are so many products to keep up with, we may have missed a price drop here or there. So, if you see any of the same mugs at a lower price elsewhere, let us know and we'll match it as part of our best price guarantee.

Want as much bang for your buck as possible? You'll be pleased to know that we have plenty of budget custom pens at very affordable prices! Just because these products have a bargain price does not mean they are of a lesser quality than our other pens, so you can still look forward to seeing your brand on a quality piece of stationery.

Be sure to explore these options if your marketing budget is limited or you need to order a large quantity of custom pens for a big event you're attending. Prices start from as little as $0.12 a unit with our promotional Seattle ballpoint pens.